Shipping Information for India

General Information

Shipments arriving in India will be imposed with a 42.1% D&T (Duties and Taxes) due to the government's regulation. The 42.1% D&T will be collected at the time of checkout for customs clearance purpose. Please click to visit the government's official website for more information on the D&T charges.

Please check with your local customs office in India to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For information about customs, import duties, etc., visit: Central Board of Excise and Customs

Please Note: India has revised B2C and B2B import regulations and process.

India Customs requires you to upload Know Your Customer (KYC) documents (Government recognized identity and address proofs) to obtain shipment clearance. Import clearance cannot start unless Consignees' KYC documents are uploaded by the consignee.
For more information, visit the websites of the carrier of your choice. DHL
The types of documents required for individuals or companies are:
For Individuals: Consignee's KYC documents such as passport/Voter ID/Driver's License/PAN (Permanent Account Number)
For companies: Company's IEC (Import & Export Certificate), KYC (Know Your Customer) Documents and Authorization Letter.

The email address and mobile phone number you will be using for your iHerb order will be used to access the DHL KYC web portal.

Shipping

All iHerb orders are shipped out from our US warehouses to your country by Air Freight.

The Estimated Delivery window provided by iHerb reflects the most standard delivery. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

• DHL Express:DDP (Delivered Duties Paid) service is now available for shipments to India. All duties, taxes, and import fees are pre-collected at the time of checkout to expedite Customs Clearance; no further payments are required at the time of delivery.

For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at +91-22-66789001.

Contact Us

Click here to get connected with iHerb's customer service.