iHerb is a US company serving customers worldwide since 1996 and ships to over 180 different countries! All iHerb orders are shipped directly from our warehouses in the US located in California, Kentucky, Illinois, Pennsylvania, one in South Korea, and one in Hong Kong. Please see below information about the country selected.
Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.
Shipments arriving in India will be imposed with a 42.08% D&T (Duties and Taxes) due to the government's regulation. The 42.08% D&T will be collected at the time of checkout for customs clearance purpose. Please click to visit the government's official website for more information on the D&T charges.
For information about customs, import duties, etc., visit: Central Board of Excise and Customs.
Please Note: consignee’s name and shipping address MUST match your KYC documents.
India Customs requires Know Your Customer (KYC) documents (Government recognized identity and address proofs) for customs clearance purposes. Import clearance cannot start unless Consignees' KYC documents are uploaded by the consignee. Once the carrier receives the shipment from iHerb, you have 7 days, excluding Sundays, to submit the KYC document.
Accepted forms of KYC documentation are:
For India citizens: Consignee's passport, Aadhar Card, PAN (Permanent Account Number) card, or Voter ID.
For foreign nationals residing in India: Consignee’s passport and Visa/PIO card.
Please use the mobile phone number used for your iHerb order to access the Aramex KYC web portal.
All iHerb orders are shipped out from our US warehouses to your country by Air Freight.
The Estimated Delivery window provided by iHerb reflects the most standard delivery. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.
DDP (Delivered Duties Paid) service is now available for shipments to your country. All duties, taxes, and import fees are pre-collected at the time of checkout to expedite Customs Clearance; no further payments are required at the time of delivery.
Click here to get connected with iHerb's customer service.