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Shipping Information for Indonesia

iHerb is a US company serving customers worldwide since 1996 and ships to over 185 different countries! All iHerb orders are shipped directly from our warehouses in the US located in California, Kentucky, Illinois, Pennsylvania, one in South Korea, and one in Hong Kong. Please see below information about the country selected.

ID Indonesia

Available shipping methods

UPS Local Post Plus JNE

General Information

Orders near the tax-free limit may be assessed by Duties and Taxes (D&T) as the currency exchange rate may vary.

To find out if you need additional licenses or permits to import the items, please check with your local customs office.

Customs Information

Import tax and duties will be imposed on orders with the total value exceeding $3 USD.

For information about customs, import duties, etc., visit: Indonesian Customs and Excises


The estimated delivery date is available during checkout. However, it may be affected by air freight delay, Customs hold, or any other complications outside of iHerb’s control.

For UPS and Local Post Plus, you may need to pay import taxes, customs duties, or a brokerage (handling) fee which are separate from your shipping fee. You will be billed directly from the carrier of your choice.

Carrier Order limit Tax & Duties Tracking Contact Info
Rincos/JNE Max weight: 5 kg (11 lbs) Included Full tracking Rincos/JNE Customer Service:
62 21 29727 888
UPS Max weight: 68 kg (150 lbs) Not included - may be collected at delivery Full tracking UPS Express Customer Service:
+62 21 2753 4884
Local Post Plus Max orders value: $100 USD Max weight 1.8 kg (4 lbs) Not included - may be collected at delivery Tracking to destination country + limited in-country tracking Contact your local post


The Indonesian Customs restricts: max 5 items for supplement products per order and max 20 item quantity per order.

According to the Indonesia Customs regulations, the following substances are not allowed to be imported into Indonesia: poppy seed, hemp, DHEA.

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Click here to contact iHerb's customer service.

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